Last updated: 7 October 2026
1. Scope
This policy applies to digital products sold directly by The Method Files.
There are two main models: downloadable digital publications, such as grimoires and e-books in PDF, and digital access linked to an account, such as THE METHOD FILES · ACADEMY.
The specific conditions for each product are stated in its listing or purchase interface.
2. Two forms of digital supply
2.1. Grimoires and downloadable publications
Unless expressly stated otherwise, paid grimoires and e-books are supplied as downloadable digital files and do not include a physical copy.
Once payment is confirmed, WooCommerce creates access to the relevant file.
2.2. Courses and study spaces
Each course is purchased separately and linked to the buyer's account. Purchasing OUIJA does not grant access to Esoteric BDSM, or vice versa. The same account can hold the courses it has purchased.
- OUIJA Academy: thirteen units. Units 1 and 2 are free; purchasing the full course unlocks units 3 to 13 and their included materials: the learner's manual in PDF, a printable workbook with 60 forms and an editable Word workbook.
- Esoteric BDSM Academy: eight units and 29 lessons. Unit 1 is free; purchasing the full course unlocks units 2 to 8, the study notebook, the course sources and files, and the eight units in PDF and Word. Its scope is Phase 0: reading, analysis and writing; it does not include supervised physical practice or individual marking.
The courses are intended for people aged 18 and over. Free access remains subject to the age requirements stated in each section. The price and included materials are shown in the course overview and confirmed before the order is placed.
The Method: 28 lessons with activities, PDFs, the Shared Toolkit and interactive examples. The first three lessons and their PDFs, the Shared Toolkit and the example ‘Transforming a grille into a motif’ are free. The remainder requires separate access to The Method, in accordance with its offer.
Studies: 24 lessons, six of them free, four study resources and 20 free articles in The Archive. The Foundation Path, subject areas and full access options include the content and materials stated in the selected offer. Each access entitlement is independent of the other sections.
3. Before purchasing
Review the course, units, included materials, scope of the training and price before confirming the order. You can try the free units listed in each overview. Purchasing one course does not grant access to the other sections.
4. Free content and open access
Units 1 and 2 of OUIJA and Unit 1 of Esoteric BDSM allow you to explore the approach without purchasing the full course. Confirmation that you are an adult is still required. Free permissions do not include paid units or downloads.
5. Voluntary refunds
We do not offer a satisfaction guarantee or voluntary refunds for a change of mind. Once paid digital content has been correctly supplied and the consent and confirmation requirements in section 6 have been met, no refund is given because the buyer has changed their mind, lacks time or finds that the content does not meet a personal expectation that differs from what was advertised.
This condition covers the PDFs included in each purchase, including those for The Method. Downloading all the files does not, by itself, create a right to a refund or replace the legal requirements for digital supply.
This rule applies without prejudice to the mandatory rights that the law grants consumers.
This policy will not be used to exclude a right of withdrawal, conformity, termination, price reduction, refund or other remedy that remains applicable by law.
6. Right of withdrawal
As a general rule, consumers have 14 calendar days from the conclusion of the contract to withdraw, subject to statutory exceptions. For paid digital content not supplied on a tangible medium, the right is lost when supply begins and all three of the following conditions are met:
- The buyer has expressly consented to supply beginning during the withdrawal period.
- They have expressly acknowledged that beginning supply entails the loss of their right of withdrawal in respect of the digital content.
- They have been provided with confirmation of the contract and both declarations on a durable medium, such as email.
The specific declarations for immediate access are requested before checkout is completed, through boxes that are not pre-ticked. Creating an account, logging in or viewing the free samples does not constitute acceptance of them.
If the above requirements are not met, we will not treat a continuing right of withdrawal as lost. If a purchase includes elements that are legally classified as digital services, their specific legal regime will apply: downloading a PDF does not, by itself, constitute a waiver of the rights relating to those services.
To give notice of withdrawal where the right still applies, write to info@themethodfiles.com before the period expires. An unequivocal statement is sufficient; you may use this wording: ‘I hereby give notice of my withdrawal from the contract relating to [product], order [number], concluded on [date]. Name and email address used for the purchase: [details]. Date of this notice: [date].’ You are not required to use this form or give a reason for your decision.
Where withdrawal applies, we will reimburse the relevant payments without undue delay and within a maximum of 14 calendar days of receiving notice, using the same means of payment unless expressly agreed otherwise at no cost to the consumer.
General acceptance of the terms and conditions does not replace those specific consents.
7. Issues we will review
Depending on the nature of the product, The Method Files will review situations such as a duplicate charge; a product different from the one purchased; a corrupt, incomplete or unopenable file; a faulty download link; a valid ACADEMY payment that does not activate the corresponding entitlement; an inability to use correctly purchased access for reasons attributable to the service; a material discrepancy between what was supplied and what was advertised; or any case in which the law grants the buyer a mandatory right.
Where an issue can be resolved by restoring a download or access, bringing the content into conformity or correcting a technical problem, that may be the first solution where legally appropriate.
8. Conformity of digital content and access
Digital products must match their description and the features advertised as part of the contract.
For ACADEMY, conformity includes the account being able to access the modules covered by the purchased entitlement and the content supplied materially matching what was advertised.
Nothing in this policy limits the statutory rights applicable in the event of a lack of conformity, including, where appropriate, having the content brought into conformity, a price reduction or termination.
9. Separate purchases and previous rights
Current courses are purchased separately. The current offer does not include automatic credit or a combined pass. If a previous purchase expressly recognised a credit or an extension of access, it will be retained under the conditions accepted for that order; this update does not remove acquired rights or mandatory consumer rights.
10. Ritual or personal outcomes
The Method Files sells digital editorial and educational content, not guaranteed supernatural results.
A voluntary refund is not offered solely because a practice, interpretation or ceremony does not produce the subjective outcome expected by the buyer.
This does not affect a claim based on an actual lack of conformity of the product or service supplied.
11. How to request help
Write to info@themethodfiles.com with the order number, product and a brief description of the problem.
For an ACADEMY issue, also provide the account or email address used for the purchase, without supplying passwords or full card details.
You can also use the Contact page.
12. Payment disputes
If there is an issue, we recommend contacting The Method Files first to try to resolve it.
A dispute or chargeback may trigger the payment provider's and issuing institution's own procedures.
The existence of a dispute does not replace the rights and obligations that apply under the relevant legislation.
13. Access after a refund, cancellation or termination
Where an order is legitimately refunded, cancelled or terminated, the digital entitlements associated with that order may cease to be active to the corresponding extent.
For downloadable publications, future access to the associated downloads may be revoked where appropriate.
For ACADEMY, the specific entitlement granted by an order may be revoked when that order ceases to provide a valid basis for access. Revoking one entitlement must not remove other access that remains supported by separate valid purchases.
If the right of withdrawal is validly exercised or the contract is terminated, the buyer must stop using the affected digital content or services and making them available to third parties. Removing access on the website does not remotely delete files that have already been downloaded.
Technical revocation does not remove any statutory rights that may continue to apply to the consumer.
14. Corrections, revisions and new products
The Method Files may correct typographical errors, documentary errors, links or technical problems in the products supplied.
For ACADEMY, corrections and revisions to the modules included in the purchased product are covered for as long as they remain those same modules.
The purchase does not guarantee free access to new modules, new subject areas, future versions of ACADEMY or separate products unless expressly stated otherwise.
15. Duration of ACADEMY access
Current academy courses are sold through a one-off purchase, not a subscription, and have no scheduled expiry date.
This wording describes the commercial product contracted for and does not remove any legal rules that may apply to the availability, conformity, necessary changes or possible inability to supply digital content or a digital service.
16. Changes
This policy may be updated due to legal, technical or commercial changes.
The current version will be the one published on this page with its update date.
A subsequent change will not be used to retrospectively reduce mandatory rights relating to a previous purchase.